jil18 Privacy Policy

jil18.cam ("jil18," "we," "us," or "our") is committed to protecting the privacy and security of the personal information entrusted to us by our players and visitors. This Privacy Policy ("Policy") describes how jil18 collects, uses, stores, shares, and safeguards personal data in connection with the operation of jil18.cam and all associated services, including casino games, sports betting, live dealer tables, customer support, and payment processing.

This Policy applies to all individuals who access jil18.cam, register an account, or otherwise interact with jil18 — regardless of whether you are located in Metro Manila, Cebu City, Davao, Quezon City, Makati, or anywhere else in the Philippines or abroad. By using jil18, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy should be read in conjunction with our Terms & Conditions and Responsible Gaming Policy, all of which together govern your use of the jil18 platform.

jil18 collects personal data that is necessary to provide you with a secure, compliant, and functional gaming experience. The categories of personal data we may collect include the following:

jil18 collects personal data through the following channels:

• Direct collection: Information you provide when registering your account, completing identity verification, making a deposit or withdrawal, contacting customer support, or participating in promotions;
• Automated collection: Technical and usage data collected automatically through cookies, server logs, and similar technologies when you access jil18.cam (see Section 9 for details);
• Payment providers: Transaction confirmation and payment status data received from GCash, PayMaya, BPI, BDO, Metrobank, and other integrated payment services;
• Game providers: Game session data, round results, and RTP information received from JILI Gaming, Pragmatic Play, PG Soft, Evolution Gaming, and other third-party game studios;
• Third-party verification services: Identity verification data returned from KYC/AML service providers used to confirm your identity and age;
• Publicly available sources: Where permitted by law, information available from public government databases or registries relevant to fraud prevention or legal compliance.

jil18 processes your personal data only for specific, legitimate purposes. We do not process personal data in a manner incompatible with those purposes. The purposes for which we process your data include:

• Account creation and management: To register your account, verify your identity and age (21+ requirement under PAGCOR regulations), and maintain your account throughout your relationship with jil18;
• Service delivery: To enable access to casino games, live dealer tables, slot games, bingo, fishing games, and all other features of the jil18 platform;
• Payment processing: To facilitate deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other payment methods, and to process refunds where applicable;
• Customer support: To respond to your queries, complaints, and support requests in a timely and effective manner;
• Legal and regulatory compliance: To fulfil obligations under PAGCOR regulations, the Philippine Data Privacy Act, the Anti-Money Laundering Act (AMLA), and other applicable laws;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, account takeover, money laundering, and other illegal activity on the platform;
• Responsible gaming: To enforce self-exclusion, deposit limits, and other responsible gaming measures requested by or applied to a player;
• Marketing and promotions: With your consent, to send you information about bonuses, promotions, and new game releases via email or SMS;
• Analytics and platform improvement: To understand how players use jil18 and improve the user experience, game selection, and technical performance.

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), jil18 processes personal data on one or more of the following lawful bases:

• Consent: Where you have provided clear, informed consent for a specific processing purpose, such as receiving marketing communications. You may withdraw consent at any time by contacting our support team, without affecting the lawfulness of prior processing;
• Contractual necessity: Processing is necessary to perform our contract with you — i.e., to provide the jil18 gaming service, process transactions, and manage your account;
• Legal obligation: Processing is required to comply with PAGCOR regulations, AMLA obligations, Know Your Customer (KYC) requirements, and other applicable Philippine laws;
• Legitimate interests: Processing is necessary for jil18's legitimate interests, including fraud prevention, security monitoring, and platform improvement, provided such interests do not override your fundamental rights and freedoms.

jil18 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share personal data only to the extent necessary to operate the jil18 platform and comply with our legal obligations. The categories of third parties with whom we may share your data include:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other integrated financial institutions, for the purpose of processing deposits and withdrawals;
• Game providers: JILI Gaming, Pragmatic Play, Evolution Gaming, PG Soft, Habanero, Spadegaming, and BBIN, for the purpose of game session delivery and result verification;
• KYC/AML service providers: Third-party identity verification services used to confirm player identity, age, and compliance with anti-money laundering regulations;
• Technology and infrastructure providers: Cloud hosting, content delivery, cybersecurity, and analytics vendors engaged to support the operation of jil18.cam;
• Regulatory authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other government bodies, where disclosure is required by law or regulatory order;
• Legal and professional advisers: Law firms, accountants, and other professional service providers engaged in the ordinary course of jil18's business operations.

All third parties with whom jil18 shares personal data are required to handle that data in accordance with the Philippine Data Privacy Act and any applicable contractual data processing agreements. jil18 remains responsible for ensuring that third-party processors maintain appropriate safeguards.

jil18 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required for regulatory compliance and audit purposes;
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with AMLA record-keeping requirements;
• KYC documents: Retained for a minimum of five (5) years following account closure, or longer if required by PAGCOR or AMLC;
• Customer support records: Retained for three (3) years from the date of the relevant interaction;
• Marketing consent records: Retained until consent is withdrawn and for one (1) year thereafter as a record of consent management;
• Technical and usage data: Retained for up to two (2) years, after which it is anonymised or deleted.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction or re-identification.

jil18 implements a range of technical, organisational, and physical security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• Encryption: All data transmitted between your device and jil18.cam is protected by 256-bit SSL/TLS encryption. Personal data stored on our servers is encrypted at rest using industry-standard protocols;
• Access controls: Access to personal data is restricted to jil18 staff and authorised processors who require it to perform their duties. Access is governed by role-based permissions and subject to regular access reviews;
• Two-factor authentication: Account access requires SMS OTP verification in addition to your password, reducing the risk of unauthorised account access;
• Fraud monitoring: Real-time monitoring systems flag suspicious login patterns, unusual transaction activity, and other indicators of account compromise or fraud;
• Third-party audits: jil18 engages independent security specialists to conduct periodic vulnerability assessments and penetration testing of the platform;
• Incident response: In the event of a personal data breach, jil18 will notify the National Privacy Commission (NPC) within 72 hours of discovery and will inform affected data subjects in accordance with DPA requirements.

jil18.cam uses cookies and similar tracking technologies to enhance your browsing experience, analyse platform usage, and support security functions. A cookie is a small text file placed on your device when you visit jil18.cam. Cookies do not contain personal data on their own but may be associated with personal data collected through other means.

The types of cookies used on jil18.cam include:

• Strictly necessary cookies: Required for the platform to function correctly — including session management, security authentication, and load balancing. These cannot be disabled without impairing platform functionality;
• Functional cookies: Remember your preferences, language settings, and login state across sessions;
• Analytics cookies: Collect anonymised data about how visitors use jil18.cam — including pages visited, session duration, and error events — to help us improve the platform;
• Security cookies: Used to detect and prevent fraudulent activity, bot traffic, and account takeover attempts.

You may manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of jil18.cam. jil18 does not use cookies to serve third-party advertising on behalf of external brands.

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to the personal data jil18 holds about you:

• Right to be informed: The right to know whether jil18 processes your personal data and to receive a clear, accessible explanation of how it is used — as provided in this Policy;
• Right of access: The right to request a copy of the personal data jil18 holds about you, along with information about how it is processed;
• Right to rectification: The right to have inaccurate or incomplete personal data corrected. You may update certain details directly in your account settings;
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller where technically feasible;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your personal data rights have been violated.

To exercise any of the above rights, please contact jil18's Data Protection Officer (DPO) using the contact details provided in Section 13. jil18 will respond to verified requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.

jil18 is strictly an adults-only platform. Access to jil18 is prohibited for any person under 21 years of age, in accordance with PAGCOR regulations and Philippine law. jil18 does not knowingly collect or process personal data from individuals under the age of 21.

If jil18 discovers that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the personal data, and report the matter to PAGCOR as required by applicable regulations. If you believe that a minor has registered an account on jil18, please contact us immediately at [email protected] so that we can take appropriate action.

jil18 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or PAGCOR regulatory requirements. Any material changes will be communicated to registered players via email or on-platform notification prior to the effective date of the change. The "Last Updated" date at the top of this page reflects the most recent revision.

Your continued use of jil18 following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you must stop using jil18 and may close your account by contacting our support team.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jil18, you may contact our Data Protection Officer (DPO) or our general support team using the following details:

• Live Chat: Available 24/7 via jil18.cam — average response time 3–5 minutes
• Email (DPO inquiries): [email protected] — please include "Privacy Request" in the subject line
• Language: We handle privacy requests in English and Tagalog

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights under Republic Act No. 10173 have not been respected.